About us

Zone Delivery Services, a subsidiary of Zone Multiverse, is a leading logistics company based in the United Arab Emirates that is dedicated to providing unparalleled delivery solutions for businesses. Established in 2016 in Dubai, we have quickly emerged as one of the UAE’s foremost last-mile delivery providers, known for our reliable, efficient, and technologically advanced services.

Our extensive fleet of delivery vehicles—including bikes, cars, and electric scooters—ensures that we can offer tailored solutions to a wide range of sectors, including restaurants, florists, retail shops, and medical facilities. One of the cornerstones of our success is our team of skilled and professional riders, who guarantee that products are delivered swiftly and safely across hyperlocal and intracity areas.

Zone Delivery Services has continually evolved and expanded its operations, driven by a commitment to innovation and customer-centric solutions. With our subsidiaries—Elite Zone Delivery Services, Elite Ride Delivery Services, and Elite Delivery Services—we provide a comprehensive range of services that cater to the unique needs of every client.

We pride ourselves on our dedication to excellence, which has earned us a reputation as a trusted partner for businesses seeking efficient and dependable logistics and delivery solutions across the UAE.

Our Mission

Our mission is to lead with innovation, delivering excellence across diverse industries through strategic growth and a commitment to quality.

Our Vision

Our vision is to be a global leader, recognized for our dynamic portfolio, innovation, and sustainable impact across all our ventures.

Our Core Values

At Zone Delivery Services, our values drive everything we do—from the roads we ride to the relationships we build.

Reliability – We deliver on time, every time.
Integrity – We operate with honesty, transparency, and respect.
Customer-Centricity – Your satisfaction is our highest priority.
Innovation – We embrace smart technology to enhance speed and efficiency.
Teamwork – Our riders, backend team, and clients are all part of one family.
Accountability – We take full responsibility for our service and your trust.
Excellence – Good isn’t good enough—we aim for the best.

Our Commitment

At Zone Delivery Services, we are committed to more than just delivering packages—we’re committed to delivering trust, speed, and excellence at every step.

We promise on-time, safe, and reliable deliveries across the UAE.
We support our clients with 24/7 backend assistance and real-time tracking.
We empower our riders with the tools, training, and respect they deserve.
We continuously evolve to offer smarter, faster, and more sustainable logistics solutions.

Whether it’s food, pharma, retail, or flowers—we deliver with purpose, every single time.

Benefits of partnering with us

Benefits of Partnering with Zone Delivery Services

When you partner with us, you don’t just get a delivery provider—you gain a logistics ally committed to your growth.

✅ Access to 5000+ trained delivery riders across the UAE
✅ 24/7 rider support with quick replacements and flexible deployment
✅ Real-time tracking & transparent backend systems
✅ Specialized handling for food, pharma, retail, flowers, and groceries
✅ Reduced operational costs with scalable logistics solutions
✅ Professional, uniformed riders representing your brand with care
✅ Custom solutions tailored to your business needs
✅ Proven track record of 5,00,000+ successful deliveries with 100% satisfaction

We are not just a company, we are a conglomorate.

Our Subsidiaries

Zone Auto Care

Zone Auto Care, a trusted garage in the UAE, provides top-tier auto maintenance, repair, and detailing services for all vehicle types, ensuring reliability and quality for its customers.

Hey Vip Limo

HeyVip Limo, a sister company of Zone Delivery Services, offers premium limousine rentals across the UAE, featuring luxury vehicles and top-tier service for an unparalleled travel experience.

Kitchen Zone

Kitchen Zone, a cloud kitchen by Zone Group, offers diverse cuisines with efficient delivery, streamlining food service for UAE customers.

Zone Auto Spare Parts

We provide high-quality, reliable vehicle components across the UAE. With a wide inventory and quick delivery, we support garages, workshops, and fleets—ensuring performance, durability, and trusted service every time

❌ Before - In-House Delivery Setup

✅ After: Partnering with Zone Delivery Services

Challenges Faced:

High monthly cost of maintaining delivery staff (salaries, uniforms, insurance)
Limited rider availability during peak hours
Delays due to staff shortage and high attrition
Lack of real-time tracking for customers
Poor customer reviews affecting brand reputation

“We were spending more, managing more—and still losing customers due to late deliveries.”
— Operations Manager of a restaurant in Dubai

Solutions Offered:

24/7 access to 5,000+ trained riders across the UAE
Flexible rider deployment during peak hours and weekends
Real-time delivery tracking with backend tech support
Reduced HR and operational burden
Full coverage for maintenance, rider replacement, and safety gear
Seamless delivery for hot food, beverages, and desserts

Results Within 60 Days:

📉 40% reduction in operational costs
🚀 98% on-time delivery rate
🌟 4.7+ average customer ratings
💬 Improved customer feedback & repeat orders

“Partnering with Zone felt like expanding our team without expanding the cost. Now we focus on food—they handle the rest.”
— Founder of a restaurant in Dubai.

Enjoy The Best Experience with Us

At Zone Delivery Services, we’re not just building a logistics network—we’re building a legacy of trust, efficiency, and excellence. As we continue to grow across industries and regions, our promise remains the same: to deliver more than just packages—we deliver performance, partnerships, and peace of mind.